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National Housing Awards 2019 - Winner - Best Overall National Housing Awards 2019 - Winner - Best Regeneration Project (Packington Square) National Housing Awards 2019 - Highly Commended - Best Partnership (Rydon Homes) Gold award Winner_banner_Best_Customer_Care HC_banner_Best_Marketing_Campaign_shared_ownership_development HC_banner_Best_Marketing_Campaign_mixed_tenure_development United Kingdom Property Awards - Best Development Marketing London 2016-2017

Hyde New Homes News

Hyde New Homes at the London Home Show

The Hyde New Homes team attended the London Home Show on Saturday 21st September. The event was a huge success with a total of 4,427 attendees so thank you to everyone that came along!

We had a fabulous time talking to all of our visitors and hope they enjoyed it equally as much and have gone away well-informed and enthused about their options for getting on the property ladder.

We’d be happy to supply any of you with our brochure for the show which features a selection of our homes or help you find your new home too.

Just email us at info@hydenewhomes.co.uk or call 0345 606 1221

The Hyde Group Wins at National Housing Awards

Big congratulations to The Hyde Group for winning three awards at the National Housing Awards!


Hyde won the 'Best Regeneration Project' award with Rydon at our Packington Square development, 'Highly commended' for 'Best Partnership' with Rydon at our Packington Square development, as well as 'Overall Winner' of the National Housing Awards!

The National Housing Awards returned for a 13th year to celebrate excellence in home ownership at Grosvenor House, London with Sally Phillips as the host.

Well done to all those involved!

We're currently experiencing technical difficulties with our telephone system and it may take you longer than normal to get through. Please bear with us during this time.

Alternatively, please email info@hydenewhomes.co.uk with your contact details and one of the team will be able to respond to your enquiry or directly call you back.

First-time Buyer at 60+ Thanks to Shared Ownership

In a climate where the average first-time buyer is 30, it’s refreshing to see there are opportunities for the more mature home seeker.

Over 60, with no previous record of home ownership, Susan Weber, a nurse, thought the chances of her getting on the property ladder were slim. Luckily, Hyde New Homes stepped in with a Shared Ownership offering that ticked all of the boxes – a three-bedroom property at the Amlets Place in Surrey, Cranleigh.

Purchasing a new home

Susan previously lived on grounds in tied cottages with her husband who was a game keeper and when they separated, no assets were divided. Left with a bleak future renting, Susan turned to a close friend who explained Shared Ownership. Lucky enough to discover the scheme, Susan was able to purchase her first home. Using her life savings and putting down a £85,000 deposit, Susan went on to purchase a 25 per cent share of a three-bedroom property with a full market value of £340,000. 

Susan comments: “Hyde New Homes has exceeded expectations with my new home. I now own a spacious three-bedroom end of terrace house with a wonderfully large kitchen and ample space in the garden – all at the perfect price point. If it wasn’t for Hyde New Homes, I would still be working as a nurse until I’m 70 to pay off a mortgage.”

Improved lifestyle

Amlets Place has given Susan a whole new lifestyle with its the location and transport links proving beneficial for Susan’s day-to-day life. Previously familiar with the area, Susan was glad to find home in the rural outskirts of London. Susan continues: “I venture in to Guildford often to shop which only takes me 20 minutes via car.  Alternatively, I know there is a good bus service to Horsham and Guildford.  And on the rare occasion that I visit London, I know my train journey is quick and easy.”

Thanks to Hyde New Homes, Susan’s purchasing experience was smooth and comfortable. She comments: “I was kept in the loop throughout the whole process. Hyde were always great and informed me every step of the way. I get a lovely feeling when I walk through the door knowing it is all mine and slowly I am adding touches to my home so that it reflects my personality.”

The development

Amlets Place has a collection of 2, 3, 4, & 5-bedroom homes and 1- & 2-bedroom bungalows.  Phase 3 of Amlets Place is currently being developed, which will comprise of two one-bedroom homes and four two-bedroom homes - available through Shared Ownership, with prices to be confirmed.

For more information please contact our sales team on 0345 606 1221.

Award success

Hyde New Homes have yet again achieved ‘Gold’ in the latest independent customer satisfaction awards.  This means that in the survey year covering legal completions from 1st January 2018 to 31st December 2018, over 90% of our customers said they would recommend us.

Debbie Small, Sales and Marketing Director comments, “We are thrilled to have maintained our Gold status for another year. The Hyde Development & Sales & Marketing teams have worked hard over the past year to continue to improve our customer journey and this award endorses our Hyde Group values that our customers are at the heart of everything we do.”

High levels of customer satisfaction

The awards are run by specialist market research company, In-house Research Ltd, and are based purely on customer feedback. Tom Weston, Chief of Operating Officer at In-house Research comments, “We are extremely proud to be working with such a customer focused business. The Gold award recognises those that put customers at the heart of everything that they do and have achieved high levels of customer satisfaction. It’s only through delivering exceptional quality, regular communications and a personal service that recommendations levels exceed 90%.”

Hyde New Homes wins Best Customer Care award at National Housing Awards

We are delighted to announce that we have won the coveted Best Customer Care category at the acclaimed National Housing Awards ceremony on 5 September.

Hyde New Homes was also highly commended in the Best Marketing Mixed Tenure and Best Marketing Shared Ownership categories.

The judges said that our customer care entry demonstrated a real emphasis on the customer journey. “With a consistent approach from the start to the end of the customer journey, and a cross team approach to learning and improving, Hyde New Homes has a really impressive offer to customers. This excellent practical customer focussed approach builds solid landlord owner relationships. Small but important touches make a real difference. With excellent customer satisfaction scores they are undoubtedly doing something right.”

The two-year journey to achieving this award was no easy feat; demanding the setting-up of a Customer Service Panel to push for continuous improvement, a dedicated Product Quality Team to provide onsite presence from a customer perspective, Project Team Working to improve communications and the expertise of the Sales & Marketing team.

David Gannicott, Business Development Director at the Hyde Group said: “We are absolutely thrilled to be recognised at these fantastic awards. Our teams work so well together and it’s thanks to this partnership together with truly passionate, hardworking and dedicated people who have made this possible.” 

For best marketing shared ownership at two fifty one, the judges loved that it was linked so positively to shared ownership week to build sales and the national brand of shared ownership

The judges for the Best Marketing Mixed Tenure for Wing at Camberwell loved the overall concept and really liked the community involvement. They thought it was wonderful to see customers at the heart of marketing and pricing strategies. They commented that the campaign had a modern twist that added real brand value and supported buyer aspirations.

1. Is it more difficult to obtain a mortgage via Shared ownership?

Some people believe that it is more difficult to obtain a shared ownership mortgage in comparison to an ‘ordinary’ mortgage. There are now an abundance of lenders willing to lend on shared ownership properties with new lenders continuing to enter the market. You can secure a mortgage via a broker or approach a high street lender, the process should be no more difficult than a 100% mortgage and you only having to raise as little as a 5% deposit on the share you are purchasing.

 

2. Is shared ownership a more expensive way to buy a home and or cheaper than renting?

Monthly payments for shared ownership in many instances are less than privately renting and purchasing a home outright. Buying a home does cost however so does renting a home. With shared ownership you have the benefit of owning a stake in your home. It is generally a cheaper option to purchase a shared ownership home when comparing against the costs of privately renting and purchasing outright. However it will depend on the location you are purchasing in and below is an example of this is;

To purchase a 30% share of a 1 bed Hyde New Homes apartment in SE15 (Woods Road SE15) is £1,115per month this includes mortgage, rent and service charge payments and is based on a 10% deposit. To privately rent a new build 1 bed apartment (Evans Cook Close SE15 Rightmove 14.7.17) within a half a mile of the  SE15 shared ownership development the monthly rent is £1200.  In the majority of cases shared ownership also works out less them purchasing 100% of the home so a win-win all round and a great way to get onto the property ladder.

 

3. Does Shared Ownership mean I have to share my home with someone?

The ownership of the home is shared with the Housing Association unless of course you wish to share your home with a family member or friend. You own a share in your home  and as your circumstances allow and if you should wish to do so you can purchase further shares in your home and eventually own 100% of your home.

 

4. I would never be able to raise a deposit

With Shared ownership you only need to raise as little as a 5% deposit on the share that you are purchasing. For example if the full market value of an SE15 shared ownership property is £390,000 (Woods Road 1 bed example) and you purchase a 30% share then the deposit required would be £5,850. Allowing you a great opportunity to get a step onto the property ladder.  In comparison purchasing on the open market the 5% deposit requirement would be £19,500. Solicitor fees would be payable in addition to your deposit.

 

5. Are you stuck with a home that you can never sell?

For some customers shared ownership is a stepping stone towards 100% ownership and for others as circumstances alter they may wish to sell on their home. You can sell your home at any moment in time you will need to contact your housing provider and they will then advertise your share to others wishing to get a step onto the property ladder. The property will be sold at the current market value. If you own 100% of your home then you can sell your property privately.

 

6. Do you have to live or work in the Borough that you wish to live in?

For some schemes  priority maybe given to those with a connection to that Borough however you can apply for Shared Ownership in any Borough and you can find details of available homes at www.hydnewhomes.co.uk

Hyde Wins Top UK Award at the International Property Awards 2016

We are proud to announce that The Hyde Group have won the coveted award “Best Development Marketing for the UK” at the 2016 International Property Awards, for Spring at New Stonebridge Park. This follows on from our success at the UK Property Awards in October 2016 where we won “Best Development Marketing in London” for the development. We then advanced on to the international rounds, where we competed against developers from all regions to win the award for the UK category. Spring at New Stonebridge Park is the £47.1 million mixed tenure development in North West London, which delivers high quality housing and a range of outstanding community facilities.

The International Property Awards are one of the largest, most prestigious, and widely recognised property awards. They are judged by an independent panel of 70 industry experts and chaired by Lord Caithness, Lord Best, and Lord Liverpool.

Spring at New Stonebridge Park consists of 164 blind tenure homes, including 39 shared ownership apartments, 55 outright sale homes and 70 affordable rent as well as community facilities. It forms part of a wider £225 million regeneration scheme, which has transformed a notorious, run-down London housing estate into a vibrant, sustainable area.

If your financial situation has changed and you can afford to buy a further share in your home and you would prefer to pay less rent to Hyde, then staircasing could be for you.

Buying a greater proportion of your home has a number of benefits:

  • You reduce the amount of rent you pay to Hyde.
  • When you decide to sell your home, the more you own, the more profit you will make if the value increases.
  • Once you own your property outright you can sell your property on the open market, through an Estate Agent.
  • If you staircase and own your property outright, you can sell your home to anyone interested in buying it and not restricted to those that meet the criteria for shared ownership.

Under the terms of your shared ownership lease, you are responsible for the cost of the valuation on staircasing sales.  For the month of December 2016 only should you instruct us to buy more shares in your home and go on to complete the sale, Hyde will pay for the valuation fee.  This will be reimbursed to you on completion of your sale.

Hyde New Homes have a specialist Resale Team to advise you from your initial enquiry through to completion of the staircasing sale.  If you would like further information on staircasing please contact us on 0345 606 1221 or email us at resales@hydenewhomes.co.uk

At Hyde, we recognise that as London house prices continue to rise disproportionally to incomes, many shared owners will find it difficult to purchase their second home and move into full home ownership.  We are aware that some of you may wish to move on due to individual circumstances and Hyde is therefore introducing Second Steps; a Do-it-Yourself Shared Ownership scheme aimed at our existing shared owners in London.  The Hyde Group and the Greater London Authority (GLA) are working together to help you buy a home from the open market, on a shared ownership basis and we have a limited amount of funding from the GLA to deliver this pilot scheme.  

Subject to eligibility and a financial assessment, applicants can purchase a share in a house in any London Borough up to a maximum value of £395,000.  This provides you with the opportunity to move on and buy a house suitable to your current need still on an affordable shared ownership basis.  At the same time as buying a home via Second Steps, Hyde will market and sell your property to another first time buyer eligible for shared ownership.  You will be able to use the equity from the sale of your existing home to fund the purchase of your new Second Steps property.

If the Second Steps product proves extremely popular, priority will be given to customers seeking to move due to overcrowding.

If you want to move but thought it was out of reach and if this exciting opportunity is of interest, please read the eligibility criteria set out in our Second Steps Guide at www.hydenewhomes.co.uk and if you meet the stated eligibility terms, please complete the online application form and register your interest.

 
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